All work
01Case study
Operations Hub & Onboarding Automation
An internal operations hub and automated onboarding flow for a 200+ person team.
- Context
- Work
- Role
- Builder
- When
- TBD
- Status
- Case study
Details are generalized to respect employer and client confidentiality. No confidential information is shared here.
Impact
~20 min~3 min
onboarding time per person
01The problem
Getting a new person set up on a 200+ person team took about 20 minutes each time. With a team that size, those minutes add up.
02What I built
An internal operations hub that puts the team's operational resources in one place, plus an onboarding automation that handles the repetitive setup steps.
- A central hub for team operations resources
- An automated onboarding workflow
03Outcome
Onboarding time dropped from about 20 minutes to about 3 minutes per person.
04What I learned
Reflection coming soon.